1. Home
  2. Patient Resources

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (804) 741-3200

"We have used the Q for over 15 years for our cats and our dogs. Dr. Mortimer is a genius at diagnosing and treating a wide array of issues, and we have relied on his skills to help our animals live to amazing ages. The staff is incredibly caring. They do everything possible to help when we call or come in with a sick animal. They truly care for our pets, and many of the staff will come out from the back to pet our dogswhen they come in. They are so patient with shy animals like our ferally cat Stasha who needed laser treatments, and our Bagle Topsy who is afraid of her own shadow.Yes, they are not the cheapest vet in town, but they work with us on making a treatment plan we can afford, and we feel that the value and the care are well worth it. Thank you to everyone at the Q for their dedication and loving care."

Sally M.

(804) 741-3200 Appointments
Arrow up icon Top