★★★★★ We had the best experience from the second we walked in to the second we walked out. Everyone was so friendly, easy check in process, very organized, knowledgeable and helpful. We had previous X-rays done and I was told we would have to have surgery. Dr. Mortimer looked over the X-rays and recommended we do laser treatment. He was so thorough when checking out my dog and I felt so good with the decision to move forward. We had to schedule 6 appointments in 3 weeks and there was no problem getting appointments that worked with my schedule. If you are looking for a great vet hospital, I highly recommend!McKenzie S. ★★★★★ Dr. Thoder is amazing and is truly a “cat whisperer”. Our cat went cray-cray when she went to the previous ver, but she was totally relaxed with Dr. Thoder and Amanda, his assistant. We even received a thank you card in the mail!Everyone at Quioccasin Veternary Hospital that we have encountered has been pleasant and polite and respectful. I am beyond pleased and so happy that they are our new vets! They are truly gifted with animals!Gayle B. G. ★★★★★ just took our girl ziggy [beagle mix] in for her checkup. she's a goochland country girl that strayed up on us years ago and STAYED! despite now being over ten, she's solid... like a rock.dr. mortimer has taken great care of our two. we also have an anatolian shepherd named zeus... who also just had a recent visit. and it was a good visit till zeus found out DR. MORTIMER IS SEEING ANOTHER ANATOLIAN SHEPHERD!! so zeus now knows he's not his one and only anatolian... that there's now a 'SLOPPY SECOND' in dr. m's life.we've been going to dr. mortimer for ten years now and everyone there has provided wonderful care and service to us and ours.... especially since this go-round ziggy was having an issue getting a mani-pedi. so dr. mortimer stopped and gave 'cheese whiz on a popsicle stick' to divert her attention to something she loves... FOOD.M. Grouxauthor of 'we chose him and she chose us.'Michelle G. ★★★★★ Can't say enough good things about this practice. Terrific service, above-and-beyond care, and they actually pick up the phone when you call.Highly recommend.Andrew C. ★★★★★ I’m a recent client after years with a boutique vet.I am so happy to be with these folks now as the care my pets have gotten from these folks and how nice it is . Totally the difference, of day and night.They are always happy and caring and the services are wonderful!!Jon B. ★★★★★ Can't say enough good things about Quioccasin Vet! In particular Dr. Garland. She is very caring and attentive. Goes beyond what she has to do. Very obvious that she takes her job seriously and wants the best for the animals and their parents!Linda R. ★★★★★ Quioccasin Veterinary Hospital has been caring for my fur babies for over 20 years. I admire they admiration for all animals and treating them as family as I do. I never once had a bad experience with this office.Michele Holvino ok O. ★★★★★ This is a great practice. The vets are great and take such good care. My brother sister Ragdoll kittens were treated with such care and love that they never stopped purring. Highly recommend this practice.J E. ★★★★★ Quioccasin Vet is a terrific place to bring your pet for care. They are kind, efficient and thorough. We have had many years of good care for both cats and dogs from all the doctors and technicians there, particularly Dr. Randy Mortimer, whose care and judgement we trust implicitly.Judith N. ★★★★★ This is by far the best organized and most caring veterinary practice I've ever used, and I've owned 3 dogs (each has lived to ripe old age of 15) over the past 30 years. They helped my current dog recover from a positive heartworm condition she had when I adopted her, and helped us through a couple of minor injuries she sustained by playing too hard. She exhibits no anxiety at all when we go there for visits -- just positive vibes all around.Melissa A. ★★★★★ The staff and vet team always take great care of our pets. Dr. H is particularly wonderful to work with - she is kind, attentive, and great with following up. Even though we moved further from Quioccasin, we still make the 30 minute drive to see them. From annual check ups to emergency care, they always do a fantastic job.Mykel B. ★★★★★ The young male doctor and his staff saved my daughters dogs life! I will forever be grateful! I have total trust in him. The staff is friendly, caring and professional! This doctor will perform a hernia repair on my on dog soon. My daughter's dog is up and eating after one day of treatment! He had hemorrhagic diarrhea from eating a toy. I thought for sure that he would die. But thanks to God and the care from that vet clinic it looks like he will make it!Sharon B. ★★★★★ Awesome Place to bring your pet Best Veterinary Hospital the staff is kind and loving towards people and petsSara B. ★★★★★ LOVE this vet! staff is amazing and all their doctors have seen our babies. so caring and kind.Madison M. ★★★★★ Much gratitude & appreciation to Dr. Mortimer and his staff for their care and compassion to my fur baby, Ophelia. He diagnosed her with stomach lymphoma on 9/18/23 & allowed me to take her home with palliative care. She lived well for a few weeks, but it didn't last, so at a final Quality of Life assessment on 10/23/23, he assisted her in a peaceful passing. Dr. Mortimer & his staff were a blessing to me & Ophelia, and their kindness will always be remembered.P S. ★★★★★ In my 30 years of life in RVA, Quioccasin has cared for 3 of my dogs (2 of them put to sleep in old-age). The veterinarian who exclusively looked after my last dog her whole life and ended up euthanizing her at my family’s request, made a triple-digit donation to the Veterinary School at the University I graduated from, in the name of my late dog, not his own.We currently have a 20 year old rescue mixed toy poodle, blind and deaf, can’t walk very well. Quioccasin is doing everything they can to keep her comfortable, full belly, and happy. Not all vets would treat her the same.Connor O. ★★★★★ Today was my first visit and I was SO impressed from the phone appointment to the friendliness of the staff to them talking me through everything. They told me costs ahead of time and left what treatments to get up to me so there was no surprises. Dr Kevin was beyond awesome and will now be our permanent vet. The ladies at the desk were friendly and helpful. They even gave doggy cookies. Great location. Overall outstanding experience.Kelly H. ★★★★★ I love the new way I've been able to send a photo via email and get a professional response. Love the entire staff at Quioccasin!Diane P. ★★★★★ Had to put my dog down today, they took me right in and where extremely helpful, caring and professional. Very nice and clean facilities.Jimmy C. ★★★★★ Dr Mortimer has been our primary vet for years. The best of the best. On two occasions when we had emergencies Dr. Kevin Thoder helped us. He provided excellent care and very professional. We are so fortunate to have these superb vets. Wouldn't go anywhere else.Ron B. ★★★★★ A wonderful practice with compassionate and dedicated doctors and staff.Natalie M. ★★★★★ Knowledgable, kind staff that loves our pups! Clean facility, efficient service, happy to have found them.Melissa W. ★★★★★ Everything is very organized, staff, very professional!Alene W. ★★★★★ They are a very caring, thorough and knowledgeable practice. They have helped me work through complicated health issues with my pets. They helped me make informed decisions about what was best for my pet and my family.Sarah M. ★★★★★ We love Quioccasin Vet Hospital, our dogs have gone there for more than 10 years. They take great care through all stages of life and provided us the support we needed for each season of our pets lives. Definitely recommend.David C. ★★★★★ Dr.Mortimer is the best 👌Marcie G ★★★★★ From the time Chase and I walked through the door we felt welcomed and were accommodated with a great staff also I loved how Dr. Hillenbrand came out to ask questions and tell me how chase was while in her care. I am very happy I found this Vet for chaseMrs D. ★★★★★ You want amazing care for your pets this location deserves your business ! Clean and professional with staff that comprehends service. We bring our 3 doggies here and they all agree!Ron M. ★★★★★ We’ve been taking our dogs to Quioccasin for over 10 years and we absolutely love them. The entire staff is so caring, and Dr. Garland is one of the best, most thoughtful vets we’ve ever gone to.Meghan S. ★★★★★ My parents dogs were patients at Quioccasin Veterinary Hospital for many years. They loved Dr. Mortimer and the staff. We decided to change veterinary hospitals and took both of our dogs to QVH for the first time this week. Each of them has severe anxiety difficulties with going to the vet. The doctors they saw and the staff were all wonderful to them and to my husband and me. They took all the time they needed to get the information about the dogs, to discuss future veterinary care, and to accomplish the treatments about which we were the most concerned. We drive 30 miles each way to bring our dogs to QVH, and it is totally worth it.Elizabeth Smart F. ★★★★★ Excellent service, kindness and understanding. Dr. Sankaran has been terrific educating our family on how to care for our kitty Lila.Robin D. ★★★★★ Staff was very friendly and helpful. Came here to get another opinion on some issues going on with my cat. They also followed up with me after the visit, which I appreciated.Sarah T. ★★★★★ I have used Quioccasin Veterinary Hospital for 20years now. They are the best. They treat our fur babies like kids. I take mine to Dr. Mortimer but everyone is nice. Very clean environment too.Sharon T. ★★★★★ Great people, first-rate care.Harry W. ★★★★★ Dr. Burke and the staff of QAH have been a blessing to our chronic illness kitties, answering all of our questions, no matter how many or how convoluted they might be! We love it!Robin B. ★★★★★ Best Vets in Richmond. They treat your pet as though they were their own I highly recommend them!Marcia L. ★★★★★ If you have an animal who is not great and gets really scared with going to the vet, this is the absolute best place to take your sweet babe to! Dr H and team were so incredibly kind and patient with my girl. Couldn’t feel like I was in any better hands than with these amazing experts of their field!! Thank you Dr H!!Meredith ★★★★★ We recently adopted a kitten who got sick unexpectedly. We were incredibly worried about him but Quioccasin Vet Hospital was able to make time for us that same day! We met with Dr. Hillenbrand who is unbelievably kind and helpful. Our kitten is on a swift recovery and we've already made an appointment for our older cat! We feel extremely lucky to have found people we trust to help keep our pets safe and healthy.Alejandra S. ★★★★★ Great to know that I can come in with my dog for a yearly medication without an appointment. Everything was fine!! Thanks!! Deb and MaxDeborah R. P. ★★★★★ I highly recommend Quioccasin Veterinary Hospital due to their kind, caring staff and veterinaries. They return your phone calls taking time to respond to your questions. Dr Garland cares about you and your pet. She is wonderful.Clarice D. ★★★★★ Great service and very nice people. They took great care of LucklyHenry S. ★★★★★ Dr Hillenbrand is extremely kind and squeezed me in right before close to help my dog who was in a lot of pain. I will 100% recommend them for their kindness and service in such a difficult timeMakeup Q. ★★★★★ Excellent care for our aging cat.gail B. ★★★★★ I love quioccasin veterinary hospital they were all friendly in help me alot with my dogs just wanted to say thank you so muchGilberto R. ★★★★★ The staff and vets are awesome!! Service is amazing.Vanessa D. ★★★★★ Dr. Hillebrand has been amazing with communication and help with my kitty. Staff is always kind and goes the extra mile too! If you're looking for a primary vet for your pet I definitely will always recommend this practice.Kelsey R. ★★★★★ My Lady enjoys her visits to see the wonderful people at this veterinary clinic. All wags. Dr. Hillenbrand is very caring and listens to concerns about your loved pet. But obviously, Lady is much more than that so I’m very happy she loves her new vet office. Thank you to all the staff.Virginia M. ★★★★★ My yorkie went through surgery recently, Dr. Garland was very thorough and the surgery went well. Also I was very anxious when I dropped off my dog, the front desk staff was very helpful and treated me with compassion.Ada ★★★★★ Friendly and professional staff. Know my 2 dogs are well cared for by Dr GarlandJanet L. ★★★★★ Best vet in Richmond. Dr. Mortimer is one of the most caring people ever and have worked with him for years.Cedric G. ★★★★★ We had a wonderful experience with Dr. Thoder. I would absolutely recommend him.Raven Z. ★★★★★ QVH is a very lovely Veterinary Hospital. I drive all the way from the Fan to go here. I had been having trouble finding a new Vet but QVH was happy to see me and my cat. After multiple visits here, I feel like I can confidently endorse them. They are very sweet and kind people that clearly care about what they do. They do not cut corners and they effectively communicate.I hold Dr. Thoder in the highest of esteems. He is a kind and honorable man.If you aren't happy with your current Vet, please consider Quioccasin Veterinary Hospital.S ★★★★★ I was temporarily managing two in-distress and sick kittens, Grunt and Chief White Paws, for an associate. I took them to Quioccasin, based on the reviews, for treatment and boarding while they recovered. Could not have been more impressed with the level of concern and care by Dr. Carlton and her staff. Both kittens received excellent treatment, are fully recovered and now in their permanent home. Grunt and the Chief are doing super, getting ready for the holidays and highly recommend the Q!Will W. ★★★★★ I'd recommend 👍Chris “. ★★★★★ My dog was suddenly sick and my visiting vet wasn’t available. Not being an emergency, I didn’t want the cost or the trauma of going to the pet ER. So I called local vet clinics, needing my dog to be checked. None were willing to fit me in- even at the end of their schedule, except one, and that was Quioccasin Veterinary Hospital. They gave me a fit -in appointment, meaning my dog would be seen between their scheduled clients. I was so grateful. My dog hadn’t eaten in two days, had thrown up and also had loose stools. I took her in, provided paperwork from her last vet check and waited only a short time before being seen. Dr. Hillenbrand was clearly very knowledgeable and did an extensive check to rule out a serious situation. I waited for the lab work results, and was relieved to know my dog would be fine. The clinic is located near shops and so the half hour wait passed quickly by going for a coffee and getting fresh air. I’d recommend Quioccasin Veterinary Hospital to any pet owner who wants the peace of mind knowing a well trained vet is always available. The follow up calls about my dog’s recovery meant a lot as well.Kathryn N. ★★★★★ Very caring and understanding staff. Highly recommend!Lisa D. ★★★★★ We followed Dr. Garland here from our previous vet, and I can't say enough good things about her and this practice.They've taken such good care of our two cats, and are always patient with questions and present all available options when a decision needs to be made.Update: we've recently adopted a 3rd cat which we also take here. They are just as good with our new cat as they are with our previous 2Alex K. ★★★★★ My cats have been loyal patients of Quioccasin Vet for many years; from kidney dialysis to nail clipping (pawicures), each has been treated with compassion, love, and vast knowledge. The clerical staff, the vet techs, the vets, and the corporate ownership remain the best for the care of our four-legged family members.Edna M. ★★★★★ I've been going to this vet for almost 20 years, and they're still amazing, even through the pandemic with staff shortages and the like. Highly recommend!A S ★★★★★ Q.V. is great and the people wonderful. They treat your pet as if they are family. Would highly recommend them to family and friends 🐕🦺Anita B. ★★★★★ Great staff and Dr Mortimer is responsive and caring.Trish B. ★★★★★ Quioccasin Veterinary Hospital has a great reputation. I appreciate their courteous staff and friendly, knowledgeable doctors.Shelley J. ★★★★★ Great vets. Very attentive to their clients and completely understanding of the unique needs of each animal. You can tell they really care about both the animals and their owners!Ben E. ★★★★★ Absolutely WONDERFUL people!Need a vet? Come here!!Great parking, office nice & staff GREAT!Acts 1. ★★★★★ Quioccasin Veterinary Hospital is simply the best.They offer a wide range of services and fair pricing. The quality of care they have provided for our pets over the last 15 years has been outstanding. The staff truly care about the animals and this is evident the moment you step foot in the door. Dr. Mortimer truly has a passion for veterinary medicine, and we've always felt like he treated our animals as if they were his own. We've recently lost our elderly fur babies, and the way the staff handled this heartbreaking situation with such compassion was healing for us. We couldn't be more grateful.Tara D. ★★★★★ Great place to take your dog. They really love them upMike D. ★★★★★ Quioccasin Veterinary Hospital is the best. Dr. Mortimer has been providing outstanding professional and compassionate care for our cats for more than 22 years. The staff is always courteous and helpful, and facility cleanliness is obviously a priority.Dianne B. ★★★★★ The vets and staff care about their patients and go out of their way to help them.Anne R. ★★★★★ We've been here a few times now. I thought the first couple of times were oversights but it seems to happen every time! I asked twice for a certain service. They said yes they could provide it but each time it was not done. The lady on the phone said she would make a note to be sure it was done. I guess it's time to move to another facility. *** May 6,2022 we got Kaiser's nails filed. * updated my review.Mary H ★★★★★ I like Dr. Mortimer.nails on the go come to Y. ★★★★☆ I have been taking my cat here for 6 years. The staff is always pleasant though sometimes it seems like they are a little rough. Went in recently and was told she had an ear infection but wasn’t given anything for it. However, I did find an ear wash with good reviews on Amazon and that has worked likea charm. Otherwise, I’ve never had an issue here. Great staff and clean as a vets office should be. They even have Hill Science Diet products available in the front.Anthony B.
If you live in Richmond, Henrico, Chesterfield and Goochland Counties in VA, then you have picked the perfect site to find a veterinarian. Our veterinarians specialize in wellness care, internal medicine, and surgery. From pediatric medicine to senior care your pet’s health is very important to us and we will take every step to give your cat or dog the best possible care.
At Quioccasin Veterinary Hospital, our vision is to be a veterinary practice where people are warmed by the passion we have for the relationship between animals and people. Our purpose is to be surrounded by the unconditional love of animals and nurture the relationship between a person and their pet. It is with great pleasure that Quioccasin Veterinary Hospital has been dedicated to Richmond’s pets for over 30 years.
We have a number of resources for you to learn about how to take better care of your cats and dogs. Browse around and look at our articles and pet videos. The best veterinary care for animals is ongoing nutrition and problem prevention. If you want to ask a question call us or email us and we’ll promptly get back to you. Our Richmond veterinary office is very easy to get to, and you can find directions on our Contact Us page. You can also subscribe to our newsletter which is created especially for Richmond pet owners. In between your veterinary visits, your pet will benefit from you reading these free informative articles.
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